Celebrating our first year - thank you to all our clients!
In November we celebrated our first full year as Samantha Elizabeth in the South Road Salon – you may have seen us in the Mid Sussex Times and the Mid Sussex Argus.
For me, although I had run my own business for three years, this was the first time I had fully stepped out on my own, with all the responsibility of finding the right location and creating the salon that I wanted for my clients and my staff. I’d set myself the goal of owning my own business by the time I was 30 and I made it by the skin of my teeth, signing the lease on the salon literally two weeks before my 30th birthday!
When you start your own business, there is so much to do but I knew that the most important thing for me to achieve was that anyone coming to Samantha Elizabeth would not only walk out of the door loving their hair but they would have a relaxing, enjoyable and affordable visit – in other words, a great experience.
So, I listened to what clients were telling me they liked and what my staff were saying too, and we put them all into the new salon, from the training we go through to keep up-to-date with the latest styles and techniques, down to the type of coffee and the coffee cups we use.
I think the way we treat our clients and our level of service is shown in the fact that not only did all our long-time clients move with us but we have attracted so many new people too, doubling our number of clients in our first year.
We are committed to doing our best for you and making the Samantha Elizabeth experience one you can enjoy and look forward to receiving. I have a great group of stylists and apprentices working with me. It is so important that we can meet our clients’ needs and across the team we have a variety of skill sets, with every team member having further training either at Wella Academy London or the Vidal Sassoon Academy, so we can bring new ideas and styles to the salon.
What’s great is that everyone has areas they particularly enjoy, whether that is short or long hair, colouring, highlights, perming, Balayage/Ombré, bobs, bridal or party hair. So, no matter what it is our clients want we can offer it to them.
It has been a marvellous start to the salon and that is down to everyone involved.
So I want to say a BIG thank you to all our clients, those who moved with us and those who have joined us since. We hope you continue to enjoy coming to the salon – we’ll certainly do our best to make it the perfect experience for you.
With love, Samantha